SaaS Solar
Customer Portal

Simple, Convenient and Comprehensive

Advantages of SaaS Solar Customer Portal

Easy to use

Customers will love its convenience, ease of use and intuitive features.

Customizable

Mix and match the specific functionalities your commercial customers need.

Payment

Make it simple for customers to pay you on time and in full.

On-brand

Add your brand’s colors and logos, and make it a part of your unique solar offering.

Invoices

They can download their invoices and track other payment info.

Safe and secure

Complete data security with strong credentials and back-end encryption.

Every Project, Every Resource,
at One Place

All the information you need in one central location

Full Clarity, Zero Confusion

Streamlined information for better visibility

Key Features of SaaS Solar Customer Portal

For Residential
Customers can contact you for any clarifications, and even log tickets in case of issues. Your team can easily track each ticket, prioritize by urgency, and modify status to update them and keep them happy.
No more printing out invoices or maintaining paper copies of warranty cards. All their documents are saved in a digital format. Residential customers can download these docs at any time, or even send them to themselves via email.
A solar installation project consists of multiple components, and each project is different. Customers can check their specific configuration and understand exactly what they’re getting with their investment.
Share SLA agreements within the portal so each customer can see what you will provide, how, and by when.
Personalize the SaaS Solar Customer Portal with your brand’s unique colors, logo and other personality aspects.
For Commercial
Your commercial customers can track every aspect of their solar installation project – from start and end dates, to milestones, tasks, and resources. The portal works like a combined project management and quality assurance tool so they know exactly what’s happening at any given time.
Customers can raise tickets for any issue and track its status until it’s resolved. By tracking and documenting each case, you can improve your processes and delivery quality. Alternately, if you’d like to provide a call-in helpline to expedite common issues, you can do that too. Your customers will definitely appreciate it!
All the paperwork about their specific commercial project is saved digitally within the portal. They can download these docs at any time, and share them within the organization via email. Only authorized personnel can access these documents, ensuring complete security and peace of mind.
All detailed information about purchase or leasing costs, warranty, number of instalments, payment schedules, cash flows, etc. is saved within the portal. They can review these critical aspects at any time. And if they have queries, they can contact you for clarifications by logging tickets or contacting you via your helpline.
How many commercial customers can get access to your portal? As many as you like! Each customer counts as a record in your database, which is scalable. Create a customized portal for each customer organization, and give them access through unique credentials. Only they can view or download their project’s records.

Ready to take your solar business to the next level?

Sign up for a free trial of Saassolar CRM today and see for yourself how our CRM can help you streamline your business operations and improve your bottom line.