Last Updated On: 18th September 2023.
At SaaSSolar (“Company”), we recognize the importance of maintaining your privacy and appreciate your trust in us. We have prepared this Privacy Policy to describe to you our practices regarding how we collect and use personal information (as defined below) when you visit our Site at https://saassolar.com/ (“Site”) and/or use our Services (“Services”) or Offerings (“Offerings”) as per our mutually agreed-upon business agreement or contract. It also describes the choices available to you regarding the use of your personal information.
This Privacy Policy applies to current and future visitors to our website (https://saassolar.com/), and current and future users of our solution “SaaS Solar”. By visiting and/or using our website and/or Offerings/Services, you agree with the terms laid out in this Privacy Policy. You also expressly consent to the collection, use and disclosure of your personal information (as described below) in accordance with this Privacy Policy.
The personal information that we collect is used for providing and improving the website and/or Services. We will not use or share your information with anyone except as described in this Privacy Policy.
Information Collection and Use
For a better experience while using our website, we may require you to provide us with certain personally identifiable information, including but not limited to your name, email address and phone number. This information will only be used to contact or identify you, to respond to your enquiries or requests, and to help us serve you better. We may retain information on your behalf, such as keywords, transactional history, messages and any other information that you store when you use the Site or Offering. If you provide us feedback or contact us via e-mail or through the online form, we will collect your name, e-mail address, phone number, as well as any other content included in the e-mail or form, in order to process your request and send you a reply. We may also collect personal information at other points in our Site that state that personal information is being collected.
You may change any of your personal information in your Account by editing your profile or by contacting us via the Site or via email or telephone. However, please note that we may be required to keep this information and not delete it; or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements. When we delete any information, it will be deleted from the active database, but may remain in our archives.
When we process your order(s), we may send your data to, and use the resulting information from, credit reference agencies to prevent fraudulent purchases or financial transactions and to protect our own business interests. However, we never store financial information such as netbanking user IDs, passwords, credit/debit card numbers, CVV codes, card expiry dates, OTP numbers, or other such details on our website or within our database. All such information will be obtained and processed by our online payment partner as per appropriate national/international laws and regulations.
We occasionally collect device information which we may use to screen for potential risk and fraud, and more generally to improve and optimize our Site.
We may display personal testimonials of satisfied customers on our Site in addition to other endorsements. If you choose to provide a testimonial on the Site, we may post it along with your name, company name and position with the company. If you wish to update or delete your testimonial, you can contact us at support@saassolar.com
Occasionally, we may use your personal information for new, unanticipated uses not previously disclosed in this privacy notice. If our information/privacy practices change in future, we will post these changes to our Site. If you are concerned about how your information is used, it is your responsibility to check our website periodically. If you have any queries, you can contact us at support@saassolar.com
You should not provide SaaSSolar with any Personally Identifiable Information or submit or post any Personally Identifiable Information to the Site, or in response to any email or other communication, unless you accept these terms regarding how that information might be collected, stored, and used in accordance with this Privacy Policy.
Cookies
Cookies are sent to your browser from our website and stored on your computer’s hard drive to enable you to more easily communicate and interact with the Site and Services. A cookie does not collect or keep your name or other Personally Identifying Information; however, we may link the information obtained through cookies to other Personally Identifying Information to give us a better understanding of your preferences, so that we can provide a more meaningful experience to you on our Site.
You can either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Site. The Company does not use cookies to retrieve information from a computer that is unrelated to SaaSSolar, the Site or our Services. Please refer to your browser or email software instructions to learn more about cookies.
Log Data
Whenever you visit our website, we collect your browser’s Log Data. This data tracks actions occurring on the Site, as well your IP address, browser type, Internet service provider, referring/exit pages, the time and date of your visit, the time spent on those pages, and date/time stamps.
Web beacons
Web beacons, tags and pixels are electronic files used to record information about how you browse the Site, including identifiers, time and date of access, and descriptions of the pages or communications in which the web beacons are embedded. We may use this data for various purposes, such as to track site visitors, or users who have accessed communications sent through the Services.
Google Analytics
Google Analytics uses its own cookies to track visitor interactions over which we may or may not have full or even partial control. We may use Google Analytics to understand how visitors interact with the Site so we can improve the Site and provide the best user experience for our users. We may also use Google Analytics for Display Advertising.
Third-party Service Providers and Advertisers
We may employ third-party companies and individuals for any of the following reasons:
- To display advertisements on the Site or in communications sent through the Services.
- To facilitate our website.
- To perform website-related services; or
- To assist us in analyzing how our website is used and how it can be improved
These third parties may place and collect cookies or web beacons when it displays an advertisement on the Site or through the Services. We may not have full or even partial control over this information. They may have access to your personal information to perform the tasks assigned to them on our behalf. We do not have access to information that would confirm the use of cookies or web beacons by the advertisement serving company.
When you click on a link to any third-party website that is outside the domain https://saassolar.com/, you will leave our Site and go to another site and another entity which may collect personal information or Anonymous Data from you. We have no control over the actions of such sites and cannot be held responsible for them. The terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of data after you click on links to such outside websites.
f you log on to the Site with your login credentials from a third-party social networking site or associate your SaaSSolar account with third-party social networking sites, we may receive information about you from these sites, in accordance with such sites’ terms of use and privacy policy. Our Site may include social media features which may collect your personal information. They may also set a cookie to enable the Feature to function properly. Your interactions with these Features are governed by the terms of use and privacy policy of the company providing them, not SaaS Solar.
Security
We value your trust in and strive to use commercially acceptable means to protect your personal information, and prevent the loss, misuse and inadvertent or malicious alteration of your personal information under our control. Although we cannot guarantee “perfect security”, we will take all reasonable measures to ensure the safety and privacy of your personal information.
Users under 18
Our Services do not address anyone under the age of 18, and we do not knowingly collect personal information from such users. In case we discover that a user under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian, and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary actions in accordance with national/international child privacy protection laws.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page. Continued use of our Site or Service, following notice of such changes shall indicate your acknowledgement of such changes, and agreement to be bound by the terms and conditions of such changes.
Contact Us
If you have any questions or suggestions about our Privacy Policy, please contact us at:
support@saassolar.com OR USA +1-323-375-9313 / Canada +1-647-617-3234